Built on live customer numbers, not a sales pitch.
I just love RetainSure's predictions. Accurate predictions and concise, actionable explanations of churn risk and upsell saving my team and me 2+ hours daily. I love that it reflects all the right reasons that accounts are at risk without us handcrafting a health score.
2+ hrssaved per day
Wendy Zingher
VP of Customer Success · LambdaTest
RetainSure has put our customer success program on steroids. Preparing MBRs used to take up the entire last week of the month, but now it's down to just 2 minutes per customer. The AI gives us everything we need, data, insights, and next steps, so our team can focus on driving real outcomes.
2 minper MBR
Sridhar Kowtal
Head of Customer Success · LimeChat
Upsell is a key motion for our CS team, especially with our self-serve customers, but doing it at scale was always a challenge. RetainSure's upsell predictions changed that. It helped us zero in on high-potential accounts and even gave us personalized email drafts. We saw a 20x ROI from just the first month of using it.
20x ROIfirst month
Sanjana Shankar
Head of Customer Success · Mailmodo
Trusted by customer success teams at
FAQ
Questions about the calculator
First-principles math you can check yourself: hours saved is 12+ hrs/week (our measured benchmark) times your CSM headcount times 52 weeks. Hiring budget saved converts that time into how many fewer hires you'd need at your average salary. Revenue impact is your ARR times the actual percentage-point change in churn and expansion, comparing to a baseline, the same method our team uses internally, not a padded multiplier.
The free tier (hours, hiring budget, accounts absorbed) runs entirely in your browser. Nothing is sent anywhere unless you choose to unlock the full revenue-impact tier, which requires your work email and explicit consent, and is used only to follow up on your results.
These are estimates built from your inputs and RetainSure's benchmarks across live customer accounts, so they'll be close, but every business is different. A call with the founder gets you a number built specifically for your account mix.
No. The hours-saved and hiring-budget numbers are instant and require zero contact information. Only the deeper revenue-impact tier (churn and expansion dollars) asks for a work email first.
Yes. Book time with the founder and we'll build a number specific to your exact account mix, churn history, and expansion motion, rather than the generalized benchmarks this calculator uses.
