RetainSure's predictions are accurate and the explanations are concise and actionable. The platform surfaces exactly the right reasons accounts are at risk, without the team having to handcraft a health score or dig through dashboards to find it.

RetainSure has put our customer success program on steroids. Preparing MBRs used to take up around 4 hours per customer per month, but now it's down to just 5 minutes per customer. The AI gives us everything we need, data, insights, and next steps, so our team can focus on driving real outcomes.

Upsell is a key motion for our CS team, especially with our self-serve customers, but doing it at scale was always a challenge. RetainSure's upsell predictions changed that. It helped us zero in on high-potential accounts and even gave us personalized email drafts. We saw a 20x ROI from just the first month of using it.

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